318 Ninth Street - P. O. Box 458 - Worthington, MN 56187-0458
 Services
Electricity Services
Water Services
Wastewater Services

Account Services

Worthington Public Utilities will send you a billing each month for services used prior to the billing date.  Bills are based on meter readings, on card readings or on estimated consumption if necessary.  The normal billing period will be as nearly as practicable to 30-day intervals.  Electric usage is measured in kilowatt-hours.  A kilowatt-hour is one thousand watts used for one hour.  For example, you use one-kilowatt hour when you turn on one 100-watt light bulb for ten hours.  Water and sewer usage are measured in gallons by the water meter.

If a bill appears to be abnormal, please contact Worthington Public Utilities immediately.  A subsequent reading will be taken and if there is an error, an adjustment will be made to the bill.  If there is no error in the meter reading, Worthington Public Utilities will try to assist you in determining the cause of the abnormal usage.  Please notify Worthington Public Utilities of any disputed or questioned bill before the due date to avoid late fees.

Start/Stop/Transfer Services

Whether you're moving into, out of, or to another home in Worthington, Worthington Public Utilities is here to help.  You can make changes to your electric and water services by calling Worthington Public Utilities at (507) 372-8680 or stopping in our Customer Service office at 318 Ninth Street.

Please give us at least a 24-hour notice to process your request by the date you desire.

Start Services

Worthington Public Utilities wants to make sure your home is ready to move into.  To request electric and water services you may call, stop in our office or complete our Application for Service and mail to P. O. Box 458, Worthington, MN 56187-0458 or fax to (507) 372-8688.

Stop Services

For your convenience, you can call Worthington Public Utilities or stop in our office to discontinue your services.

Transfer Services

You can transfer your services with Worthington Public Utilities from one address to another by calling, stopping in our office or complete our Application for Service and mail to P. O. Box 458, Worthington, MN 56187-0458 or fax to (507) 372-8688.

Deposit and Service Fees

When you start or transfer utility services, you are agreeing to certain terms of service and payment.  You will be asked to give us certain information, including your spouse's name (when appropriate), your place of employment and positive identification.

If you do not have a satisfactory credit or payment history, you will be required to pay a security deposit.  The deposit is based on the size and type of utility services at your residence and will remain on your account for at least 12 months.  Your deposit, plus any accrued interest, will automatically be credited to your account or refunded after 12 months, provided your payment record has been satisfactory.

If you discontinue utility service before your deposit is credited or refunded, the deposit and any accrued interest will be applied to your final bill and any remainder will be refunded.

 
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