Open Mon - Fri 8:30 a.m. to 4:30 p.m.
318 Ninth St. Worthington, MN 56187
(507) 372-8680
Report A Street
Light Outage
Providing Service to the Worthington Community
Call (507) 372-8680
After Hours, Weekends
and Holidays:
Call (507) 372-8690


Due to the increased demand for and resulting shortage of toilet paper caused by reaction to the COVID-19 pandemic, Worthington Public Utilities would like to remind sewer customers within the City of Worthington to be mindful of what should and what should not be flushed down their toilets.

Flushing anything other than toilet paper can lead to problems for homes and businesses and cause issues with the municipal sewer collection and treatment systems. Flushing wipes (even those labeled “flushable”) and other non-toilet paper materials may cause clogged lines, sewer backups into basements and damage to sewer lift station pumps and other wastewater process equipment.

Worthington Public Utilities customers are asked to pay attention to what is being used in your homes and businesses for sanitary purposes and to make sure that only toilet paper is being flushed and all other materials are being properly disposed of.

Examples of products that are NOT flushable and must be disposed of as regular trash include the following:

  • paper towels
  • napkins
  • Kleenex and other tissues
  • wet wipes/baby wipes (even those labeled as “flushable”)
  • diapers
  • feminine hygiene products
  • gauze/bandages/band-aids


Effective Tuesday, May 26, 2020, Worthington Public Utilities customer service window hours will return to normal business hours from 8:30 a.m. to 4:30 p.m. Monday through Friday.

Access to Worthington Public Utilities (WPU) will be from the Ninth Street entrance to the Nobles County Government Center.  Access to other areas of the Nobles County Government Center will be through the Ninth Street entrance by appointment only.

We encourage our customers to utilize other payment and contact options as indicated under the Customer Services tab.

As the landscape surrounding the COVID-19 pandemic continues to change from moment to moment, these hours are subject to change.

WPU’s priority is to protect the health and well-being of our employees, our customers and the general public while continuing to provide essential services in the most efficient manner possible and we are prepared to react to the ever-changing environment accordingly.

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Wpu News

Dec 19, 2019

Effective January 1, 2020, the City of Worthington implemented a 0.5% local sales tax which follows the same taxing guidelines as the Minnesota general sales tax.  Residents and businesses in the City of Worthington may
…   read more

Sep 6, 2019

The Minnesota Cold Weather Rule was developed to protect individuals who may experience difficulty paying their electric utility bills during the winter season from October 15 to April 15. Worthington Public Utilities will not disconnect
…   read more

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Helpful Links

City of Worthington The Salvation Army Heat Share Program Gopher State One Call WPU Rebate Program